Automated Guided Vehicle

Introducing Cutting Edge Technology

The AGV solution contributes to cost reduction and increased profitability, thus improving overall material-handling efficiency. Rocla provides an all-round advanced process management which enables customers to receive a significant performance boost with its total logistics solution.

With many years of experience in warehouse trucks and new design thinking under Rocla’s belt, they are able to tailor to the different needs of customers by manufacturing AGVs that use standard tractor units with modular load handling, mast and support structure options. With Rocla, customers are able to improve efficiency by ensuring shorter delivery turnaround and lower life-cycle costs while gaining a rapid return on investments. The AGVs can not only be bought but leased as well, leaving no capital tied up in investments.

Automated Guided Vehicle

Introducing Cutting Edge Technology

The AGV solution contributes to cost reduction and increased profitability, thus improving overall material-handling efficiency. Rocla provides an all-round advanced process management which enables customers to receive a significant performance boost with its total logistics solution.

With many years of experience in warehouse trucks and new design thinking under Rocla’s belt, they are able to tailor to the different needs of customers by manufacturing AGVs that use standard tractor units with modular load handling, mast and support structure options. With Rocla, customers are able to improve efficiency by ensuring shorter delivery turnaround and lower life-cycle costs while gaining a rapid return on investments. The AGVs can not only be bought but leased as well, leaving no capital tied up in investments.

As your trusted vehicle partner, Goldbell Motor Claims helps you recover quickly when you encounter an unexpected situation with your vehicle. Your claims will be professionally handled from start to end, through the claims and repairs. Have a peace of mind and be constantly updated on the progress of your motor claims. Each claim is handled by our experienced personnel, handpicked for you based on your vehicle type and the complexity of the situation. We handle all motor and car accident claims for both passenger and commercial vehicles. You can easily locate us in numerous accessible locations around Singapore for your convenience.

Enquire now or call +65 9755 7336

As your trusted vehicle partner, Goldbell Motor Claims helps you recover quickly when you encounter an unexpected situation with your vehicle. Your claims will be professionally handled from start to end, through the claims and repairs. Have a peace of mind and be constantly updated on the progress of your motor claims. Each claim is handled by our experienced personnel, handpicked for you based on your vehicle type and the complexity of the situation. We handle all motor and car accident claims for both passenger and commercial vehicles. You can easily locate us in numerous accessible locations around Singapore for your convenience.

Enquire now or call +65 9755 7336

Value Support

The ideal way to manage the day-to-day running of your fleet

 

Gbc Icon5

Pre-owned Trade-in Program

Our all-round hassle-free services include helping you trade-in your pre-loved vehicle so you can fully enjoy having a new vehicle of your choice.

Gbc Icon6

Fuel Discount Card

Our fuel service providers crafted a program to provide the most convenient and effective way to manage your fuel costs. 

learn more
Gbc Icon7

Advanced Fleet Management System – GPS*

Increase your business productivity and operational efficiency with a fleet management system.

Receive information from GPS trackers and analytical reports that help you make better operational decisions.

Gbc Icon8

Insurance Consultancy Services

Be in the know & better manage your business risks with the help of our consultancy service.

Get insured and be protected throughout your journey.

learn more
Gbc Icon9

Express Service*

Save time with our express service as we change your filters and engine oil in 60 minutes*.

* Time taken varies according to size and range of the commercial vehicle.

Gbc Icon10

Financial Services

A flexible and comprehensive range of financing solutions available to fund your motoring needs.

learn more
 
Gbc Icon11

Drivers’ Club

Be part of this club that is specially created for all drivers.

learn more
Gbc Icon8

Motor Claims

We are just a call away, providing motor claims assistance whenever, wherever. Your trusted vehicle expert in repairs & insurance claims for your commercial & passenger vehicles.

learn more

Aftersales Support

Offering you and your drivers a peace of mind

 

Gbc Icon2

Over 400 specialised aftersales personnel

Our highly-trained and experienced aftersales personnel are always there to serve you, ensuring your vehicles and equipment are in good hands.

Gbc Icon1

Extensive maintenance & service programme

Rest assured that your vehicles and equipment are well serviced and cared for by our experienced professionals to ensure the best operational performance.

Gbc Icon3

Comprehensive range of quality parts

Over 95% of stocked-up parts are available to cater for both current and older models of vehicles and equipment. Stocked-up active line items, including common essential vehicle-related products, are available to assist smooth servicing.

Gbc Icon4

24 – HR breakdown service

Your vehicle is our utmost priority. Regardless of any vehicle emergency, call us and we will be there to help.

Aftersales Support

Offering you and your drivers a peace of mind

 

Gbc Icon2

Over 400 specialised aftersales personnel

Our highly-trained and experienced aftersales personnel are always there to serve you, ensuring your vehicles and equipment are in good hands.

Gbc Icon1

Extensive maintenance & service programme

Rest assured that your vehicles and equipment are well serviced and cared for by our experienced professionals to ensure the best operational performance.

Gbc Icon3

Comprehensive range of quality parts

Over 95% of stocked-up parts are available to cater for both current and older models of vehicles and equipment. Stocked-up active line items, including common essential vehicle-related products, are available to assist smooth servicing.

Gbc Icon4

24 – HR breakdown service

Your vehicle is our utmost priority. Regardless of any vehicle emergency, call us and we will be there to help.

Value Support

The ideal way to manage the day-to-day running of your fleet

 

Gbc Icon5

Pre-owned Trade-in Program

Our all-round hassle-free services include helping you trade-in your pre-loved vehicle so you can fully enjoy having a new vehicle of your choice.

Gbc Icon6

Fuel Discount Card

Our fuel service providers crafted a program to provide the most convenient and effective way to manage your fuel costs. 

learn more
Gbc Icon7

Advanced Fleet Management System – GPS*

Increase your business productivity and operational efficiency with a fleet management system.

Receive information from GPS trackers and analytical reports that help you make better operational decisions.

Gbc Icon8

Insurance Consultancy Services

Be in the know & better manage your business risks with the help of our consultancy service.

Get insured and be protected throughout your journey.

learn more
Gbc Icon9

Express Service*

Save time with our express service as we change your filters and engine oil in 60 minutes*.

* Time taken varies according to size and range of the commercial vehicle.

Gbc Icon10

Financial Services

A flexible and comprehensive range of financing solutions available to fund your motoring needs.

learn more
 
Gbc Icon11

Drivers’ Club

Be part of this club that is specially created for all drivers.

learn more
Gbc Icon8

Motor Claims

We are just a call away, providing motor claims assistance whenever, wherever. Your trusted vehicle expert in repairs & insurance claims for your commercial & passenger vehicles.

learn more

Whistle-blowing Policy

last updated: march 29, 2016

 

Purpose

Top Management is committed to establishing and maintaining a culture of integrity and ethical conduct in business dealings as well as a culture of two way communication with the employees, contractors, suppliers and customers. This whistle-blowing reporting mechanism is a key element of the Company's willingness to receive information that may protect its interest.

This policy is intended to encourage employees and external parties to disclose any malpractice, impropriety, wrongdoing or misconduct of which may become aware of. It also provides protection for employees to report allegations of any malpractice without fear of adverse consequences. It seeks to maintain confidentiality of the complainant and provides channels for the complainant to raise concerns anonymously if he/she so desires.

Scope

This policy applies to all employees, contractors, suppliers and customers to report on any complaint or concern involving:

  • Fraud, Corruption & Theft
  • Accepting/giving bribes
  • Misappropriation of funds
  • Internal controls, breach of accounting/auditing standards
  • Collusion with contractors, competitors, customers
  • Deception to gain financial advantage personally
  • Criminal offense or breach of law
  • Conflict of interest situations, disclosure of confidential matters

Channels for providing information

Information about suspected or known violations should be made in writing or verbally through the following channels:

Call Internal Audit (IA)
Tel: 6864 0692

By postage to IA
1o Tuas Avenue 18, S(638894)

By fax to IA
Tel: 6863 0423


Details Needed

 Ideally, the following details should be provided to IA

  • Parties involved
  • Dates/period of time
  • Nature of concern/activity
  • Evidence (if anywhere possible)
  • Contact particulars of the complainant for additional information and feedback (e.g. an external email address created just for raising concern would suffice if the complainant wants to maintain anonymity)

What happens when you activate the Whistle Blower Policy?

 When you activate the Whistle Blower policy, the situation you report will be forwarded to IA for appropriate follow-up. Your report will be taken seriously. It will be addressed by appropriate people. Each report will be carefully evaluated before it is referred for investigation or resolution. IA will respond to the complainant within 10 working days, informing him/her whether the complaint will be investigated or otherwise.

Your report will be handled promptly, discreetly, and professionally. Discussions and inquiries will be kept in confidence to the extent possible. If you wish, you can obtain certain follow-up information about how your report was addressed.

Protection of Complainant

The Company prohibits discrimination or harassment of any kind against a complainant who has reported allegations of wrongdoings in good faith. If a complainant believes he or she is being discriminated or harassed as a result of making a report under this policy, he/she should immediately report the facts to Human Resource at +6568642833 or IA at +6568640692.

Reward

The company may consider giving monetary rewards to the complainant, where investigation of fraudulent activities or wrongdoings confirmed the complaint is correct and justified.

Whistle-blowing Policy

last updated: march 29, 2016

 

Purpose

Top Management is committed to establishing and maintaining a culture of integrity and ethical conduct in business dealings as well as a culture of two way communication with the employees, contractors, suppliers and customers. This whistle-blowing reporting mechanism is a key element of the Company's willingness to receive information that may protect its interest.

This policy is intended to encourage employees and external parties to disclose any malpractice, impropriety, wrongdoing or misconduct of which may become aware of. It also provides protection for employees to report allegations of any malpractice without fear of adverse consequences. It seeks to maintain confidentiality of the complainant and provides channels for the complainant to raise concerns anonymously if he/she so desires.

Scope

This policy applies to all employees, contractors, suppliers and customers to report on any complaint or concern involving:

  • Fraud, Corruption & Theft
  • Accepting/giving bribes
  • Misappropriation of funds
  • Internal controls, breach of accounting/auditing standards
  • Collusion with contractors, competitors, customers
  • Deception to gain financial advantage personally
  • Criminal offense or breach of law
  • Conflict of interest situations, disclosure of confidential matters

Channels for providing information

Information about suspected or known violations should be made in writing or verbally through the following channels:

Call Internal Audit (IA)
Tel: 6864 0692

By postage to IA
1o Tuas Avenue 18, S(638894)

By fax to IA
Tel: 6863 0423


Details Needed

 Ideally, the following details should be provided to IA

  • Parties involved
  • Dates/period of time
  • Nature of concern/activity
  • Evidence (if anywhere possible)
  • Contact particulars of the complainant for additional information and feedback (e.g. an external email address created just for raising concern would suffice if the complainant wants to maintain anonymity)

What happens when you activate the Whistle Blower Policy?

 When you activate the Whistle Blower policy, the situation you report will be forwarded to IA for appropriate follow-up. Your report will be taken seriously. It will be addressed by appropriate people. Each report will be carefully evaluated before it is referred for investigation or resolution. IA will respond to the complainant within 10 working days, informing him/her whether the complaint will be investigated or otherwise.

Your report will be handled promptly, discreetly, and professionally. Discussions and inquiries will be kept in confidence to the extent possible. If you wish, you can obtain certain follow-up information about how your report was addressed.

Protection of Complainant

The Company prohibits discrimination or harassment of any kind against a complainant who has reported allegations of wrongdoings in good faith. If a complainant believes he or she is being discriminated or harassed as a result of making a report under this policy, he/she should immediately report the facts to Human Resource at +6568642833 or IA at +6568640692.

Reward

The company may consider giving monetary rewards to the complainant, where investigation of fraudulent activities or wrongdoings confirmed the complaint is correct and justified.